Our Team
Our Team
Meet The Ratings Experts℠!
Marc is a true Nielsen Audio guru. Before helping found Research Director in 1991, he worked as Arbitron Radio Product Manager, just as the company was introducing its first PC applications, such as Arbitrends™. Marc oversees the development of all software systems related to the production of our products and services, as well as all corporate administration. Marc has a B.S. in Operations Research from The George Washington University and has completed 95% of his work towards a M.S. in Artificial Intelligence from The George Washington University.
Charlie knows radio from the inside out and outside in. He spent 12 years as Vice President of Research/Marketing at Eastman Radio. During that time he was also a member of the Arbitron Advisory Council and Chairman of the RAB Goals Committee. Prior to Eastman, he held positions as Client Service Representative at Arbitron for the firm’s rep/network/agency division, and Account Executive at WWDC-AM/FM in Washington, D.C. You’ll find Charlie involved at Research Director in sales, customer relations, and new business development. He received a B.S. in Administration and Management from Carnegie Mellon University’s School of Industrial Administration.
Steve brings a wealth of programming knowledge and experience to the Research Director team. He has programmed in Washington, DC, Boston, Detroit and Cincinnati and held corporate programming positions for AM/FM and Clear Channel. He is a self-described “data geek” and understands the needs and challenges of programmers in today’s radio environment. He is primed to help our clients exploit their ratings opportunities. Steve has a B.A. in Communications from the University of Maryland.
Like all our Research Consultants, Karen will help your station drive revenue. She entered the broadcast industry in 1989 as Research Assistant at WPGC-FM. Her experience includes Assistant Research Director and Executive Programming Assistant for WPGC-FM, Local Sales Coordinator at WJLA-TV, and National Sales Coordinator at CBS Radio, all in Washington, D.C. Karen joined Research Director in 2005 as Sales and Programming Research Assistant and in 2007 was promoted to Research Consultant.
Kathryn has been an advertising professional since 1990, first on the agency side with Goldberg, Marchesano, Kohlman, Inc. and then as Media Buyer at Mattress Discounters. She joined the Research Director team in 1996. Here she helps clients drive revenue by providing consultation, training, and terrifically effective sales presentations. Kathryn earned a B.A. in Broadcast Management from Howard University.
Nicole joined the team in 2015. Her responsibilities include report generation and quality assurance. Nicole has worked in the Washington, DC area in various administrative roles. She received her B.A. in Political Science from West Chester University.
Gail joined Research Director, Inc. in 2021. For several years, she has been helping small businesses and nonprofit organizations ensure that their writing projects are error-free. She has detailed experience proofreading proposals, presentations, finance reports, board documents, website content, newsletters, and marketing materials. Gail earned her B.S. in Accounting from Robert Morris University in Pittsburgh, PA, and started her career as a CPA with a large international accounting firm.
Anne brings analytical skills and creativity to her role as Production Manager, making sure that our clients receive high-quality materials in a timely fashion. She joined Research Director, Inc. in 2007 after positions as Marketing Manager for an independent publishing company and in the Promotions Department at WBIG-FM in Washington, D.C. Anne also helps design, develop, and implement internal production systems and serves as webmaster. She holds a B.A. in Communication from the University of Maryland.
Dusty joined Research Director, Inc. in 2021. She has worked more than 25 years in marketing research and has 30+ years’ experience with copy editing and proofreading, including for newspapers. With expertise in honing presentations, proposals, correspondence, and client reports, she aims for correct spelling, punctuation, and grammar, as well as tight verbiage and consistency of written text with data. Her command of desktop publishing assists in clearly presenting information via charts, tables, and graphs.
Susan joined Research Director, Inc. in 2015. She assists with data entry, report preparation, and special projects. Susan has worked as a Project Leader/Senior Programmer at various banks in the Baltimore area. She earned her B.A. in Mathematics at Bucknell University.
Karen excels at finding the right narrative for radio stations to grow their ratings and revenue. She has 20+ years of experience in the radio industry, the majority with Arbitron/Nielsen. At Research Director, Inc., Karen is responsible for all aspects of client communications and interactions to ensure that clients get the best value from our services. She received a B.S. in Marketing from Northern Illinois University.
Nakia has been a hugely valuable asset for Research Director’s clients since 2001, completing hundreds of important projects for radio and television stations and providing ongoing consultation and training. She earned her B.S. from North Carolina Wesleyan College in Physical Education with a minor in Computer Information Systems.
Nicole was an experienced media professional when she arrived at Research Director in 1998, having worked for five years as Sales Administrative Assistant at radio stations WXZL-FM and WYRE-FM, and as Administrative Specialist in regional marketing and regional advertising sales at Jones Communications. Here at Research Director, she helps clients drive revenue by delivering consultation, training, and impactful sales presentations that reinforce our clients’ competitive strengths.
Hayden joined Research Director, Inc. in 2019. Beginning his Broadcasting career at Entercom Charlotte, he gained a well-rounded knowledge of the industry by wearing several different hats in the Promotions, Programming, and Sales departments over his five years with the company. Having spent years assisting Sales teams toanalyze and pitch research materials, Hayden brings practical knowledge and insight to his role as Research Consultant. He earned his B.A. in Electronic/Broadcast Media from Appalachian State University.
Matt joined Research Director, Inc. in 2017. He has a B.A. in Communication-Arts from Salisbury University. His role includes supporting the Sales Research Consultants by creating customized presentations that highlight our client stations’ strengths. He also plays a key role in servicing our non-radio station clients. He previously interned in the Promotions Department at WMZQ-FM in Washington, D.C. and worked as a Research Associate at Arbitron.
Matthew joined Research Director, Inc. in 2021. He assists the team with finding ratings advantages for our client stations and turning them into effective sales presentations. With a background in Animation and Graphic Design, he provides a unique perspective on our marketing efforts. He earned a B.F.A. in Visual Arts at the University of Maryland, Baltimore County.