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Our Team

Our Team

Meet The Ratings Experts!

Steve Allan

Steve Allan

Programming Research Consultant

Steve brings a wealth of programming knowledge and experience to the Research Director team. He has programmed in Washington, DC, Boston, Detroit and Cincinnati and held corporate programming positions for AM/FM and Clear Channel. He is a self-described “data geek” and understands the needs and challenges of programmers in today’s radio environment. He is primed to help our clients exploit their ratings opportunities. Steve has a B.A. in Communications from the University of Maryland.

Cheryl Baker

Cheryl Baker

Quality Control Specialist

Cheryl joined Research Director, Inc. in 2022. She has held marketing, editing, and managerial positions in a number of industries, including defense, education, social services, and healthcare. Regardless of the role, Cheryl’s passion for clear, accurate, and grammatically correct written communication powers everything she does…certainly including her role as a proofreader at Research Director. When Cheryl is not at work, she enjoys hiking and gardening on the 16 acres of forested land next to Daniel Boone National Forest in Kentucky that she and her husband share with their two border collies and orange tabby cat, as well as kayaking and pontoon boating on the lake their property borders.

Bethany Barsoian

Bethany Barsoian

Client Services Consultant

Bethany has a passion for media of any kind and joins the Research Director team with a diverse background in film, radio, TV, and digital client campaigns. She previously worked with Cumulus Media as well as Rain the Growth Agency and National Media Connection in Connecticut. Her role as a sales assistant for Cumulus Media allowed her to learn the ins and outs of the radio industry while gaining important skills that she also utilized in other departments outside of sales—including promotions, business, and creative. She earned her B.A. in English with a concentration in Film, Drama, and Media Studies from the University of Massachusetts-Dartmouth. Outside of the office, Bethany enjoys writing, iced coffee, and a good music playlist. She resides with her family in Rhode Island.

Demetrius Benjamin

Demetrius Benjamin

Media Data Specialist

Demetrius joined the team in 2022. Prior to joining Research Director, he was a retail associate at a Nike outlet. He has a Bachelor’s degree in Journalism and Communication from North Carolina A&T University. In his free time, he coaches football and basketball at the high school level and also loves to play video games.


Karen Blanks

Karen Blanks

Senior Media Data Analyst

As Sr. Media Data Analyst, Karen researches third-party ratings databases to collect, manage, and organize information for our clients to communicate their value proposition to advertisers. She entered the broadcast industry in 1989 as Research Assistant at WPGC-FM. Her experience includes Assistant Research Director and Executive Programming Assistant for WPGC-FM, Local Sales Coordinator at WJLA-TV, and National Sales Coordinator at CBS Radio, all in Washington, D.C. Karen has been with Research Director since 2005.

Nicole Casper

Nicole Casper

Production Assistant

Nicole joined the team in 2015.  Her responsibilities include report generation and quality assurance.  Nicole has worked in the Washington, DC area in various administrative roles.  She received her B.A. in Political Science from West Chester University.

"Dusty" Eileen Dust

Quality Control Specialist

Dusty joined Research Director, Inc. in 2021. She has worked more than 25 years in marketing research and has 30+ years’ experience with copy editing and proofreading, including for newspapers. With expertise in honing presentations, proposals, correspondence, and client reports, she aims for correct spelling, punctuation, and grammar, as well as tight verbiage and consistency of written text with data. Her command of desktop publishing assists in clearly presenting information via charts, tables, and graphs.

Lucas Gordon

Lucas Gordon

Media Data Analyst

Lucas Gordon joined Research Director, Inc. in 2022, just after graduating with a B.S. in Information Science from the University of Maryland. Lucas interprets radio ratings data to create dynamic presentations that help our clients increase sales. When he’s not at work, he likes to watch movies and go shopping.


Marc Greenspan

Marc Greenspan

Founder/CEO

Marc is a true Nielsen Audio guru. Before helping found Research Director in 1991, he worked as Arbitron Radio Product Manager, just as the company was introducing its first PC applications, such as Arbitrends. Marc oversees the development of all software systems related to the production of our products and services, as well as all corporate administration. Marc has a B.S. in Operations Research from The George Washington University and has completed 95% of his work towards a M.S. in Artificial Intelligence from The George Washington University.

Susan Hebden

Susan Hebden

Production Specialist

Susan joined Research Director, Inc. in 2015. She handles processing, data entry, and special projects. Susan has worked as a Project Leader/Senior Programmer at various banks in the Baltimore area. She earned her B.A. in Mathematics at Bucknell University.

Caprisa Hooper

Caprisa Hooper

Client Services Consultant

Caprisa is a Baltimore native with over 17 years of radio sales experience. During that time she has worked at Radio One Baltimore (WERQ-FM, WWIN-FM, WWIN-AM, and WOLB-AM) and Clear Channel Baltimore (WPOC-FM and WCAO-AM).
Caprisa graduated from HBCU Morgan State University with a B.S. in Communications Radio and Television. She is a member of Alpha Kappa Alpha Sorority, Inc and enjoys listening to music, singing, cooking, and social media content creating.

Karen Morriss

Karen Morriss

Director of Client Services

Karen excels at finding the right narrative for radio stations to grow their ratings and revenue. She has 20+ years of experience in the radio industry, the majority with Arbitron/Nielsen. At Research Director, Inc., Karen is responsible for all aspects of client communications and interactions to ensure that clients get the best value from our services. She received a B.S. in Marketing from Northern Illinois University.


Nikki Ramirez

Nikki Ramirez

Sales & Business Development Lead

As a graduate of the Art Institute of Fort Lauderdale, Nikki Ramirez has been on the Radio and TV for over 25 years. She was a March of Dimes Air Award Finalist in Miami and Atlanta. Plus Alumni Broadcaster of the Year for The Art Institute of Ft. Lauderdale. Nikki has worked for Star 94, and Q100 in ATL, Y100, 99Jamz, 97.3 The Coast, CBS 4 TV, The New Hits 97.3, Power 96, 101.5 Lite FM, and most recently WLRN/NPR in Miami. She was also on VH1’s True Spin National Television show.
When Nikki is not working with radio, she’s a Wife, Dance Mom, and both a Basketball/Soccer Mom to her two kids. She also loves social media and helping in the community. Nikki is also an award winning Real Estate Agent in South Florida.

Ashley Richardson

Ashley Richardson

Quality Control Specialist

Ashley joined Research Director, Inc. in 2022 after spending 16 years in the government sector. She served 11 years in the U.S. Navy as a translator, interpreter, proofreader, and editor, and later performed those roles for various government entities after the end of her military service. Ashley holds an Associate’s degree in Persian, as well as a Bachelor’s degree in Applied Linguistics. Her responsibilities include proofreading client deliverables for grammar, accuracy, consistency, and clarity. When she’s not at work, Ashley enjoys serving as her young son’s personal jungle gym, sewing, baking, reading, and expanding her knowledge of all things linguistics-related.

Charlie Sislen

Charlie Sislen

Partner Emeritus

Charlie retired at the end of 2021. Please reach out to Marc Greenspan or email info@ResearchDirectorInc.com.

Charlie knows radio from the inside out and outside in. He spent 12 years as Vice President of Research/Marketing at Eastman Radio. During that time he was also a member of the Arbitron Advisory Council and Chairman of the RAB Goals Committee. Prior to Eastman, he held positions as Client Service Representative at Arbitron for the firm’s rep/network/agency division, and Account Executive at WWDC-AM/FM in Washington, D.C. He joined Research Director, Inc. as a Partner in 1997. He received a B.S. in Administration and Management from Carnegie Mellon University’s School of Industrial Administration.

Anne Sloan

Anne Sloan

Information Systems Administrator

Anne brings analytical and problem-solving skills to her role as Information Systems Administrator. She joined Research Director, Inc. in 2007 and has been involved in many areas of the business during her time here. She maintains efficient operations and data management throughout the company, as well as oversees the company’s hardware, software, and internal business systems. She holds a B.A. in Communication from the University of Maryland.


Nicole Somerville

Nicole Somerville

Data and Production Manager

Nicole was an experienced media professional when she arrived at Research Director in 1998, having worked for radio stations and in regional marketing/advertising sales at a national cable servicing company. Throughout her career at RDI, she has helped our clients by delivering consultations, trainings, and impactful sales presentations that reinforce their competitive strengths. Nicole now oversees the process of transforming raw data into specific, actionable information that our clients can use to make excellent strategic decisions.

Matt Weaver

Matt Weaver

Information Systems Coordinator

Matt joined the team in 2017. Over his time at Research Director, Inc. he’s had his hand in all stages of client deliverables; from downloading the data, all the way to quality control. His main focus these days is to support the Information Systems Administrator and the rest of the Research Director, Inc. team provide excellent customer service. He has a B.A. in Communication-Arts from Salisbury University. His previous media roles include interning with WMZQ-FM in Washington, D.C. and working as a Research Associate at Arbitron. He is an avid D.C. sports fan and is looking forward to seeing his teams win again … someday.

Ebony White

Ebony White

Media Data Specialist

Ebony White joined the team in 2022. Prior to working for Research Director, Inc., she was with a market research company where she monitored and evaluated telephone interviews, along with compiling information for data analysis. Outside of work, she loves reading, video games, and listening to music. Her work motto is to be humble, and always keep on the sunny side of life.

Andrew Wilson

Andrew Wilson

Media Data Analyst

Andrew joined Research Director, Inc. in 2022. He graduated with a B.A. of Business Administration from Temple University in 2021. His role is generating presentations highlighting competitive advantages for our clients. When Andrew is not in the office, you can probably find him in his home kitchen cooking new meals, or anywhere outdoors enjoying nature. Prior to this role, Andrew worked as a student consultant for several firms in the Philadelphia area on data analysis and database implementation projects.


Matthew Wright

Matthew Wright

Quality Control Team Supervisor & Graphic Designer

Matthew joined Research Director, Inc. in 2021. He develops marketing assets and graphics, supervises the Quality Control Team, and has supported the team’s market research and production efforts. Prior to joining, he has been a multimedia, administrative, and technical specialist with experience in small business and community development; media and technical training across the lifespan; and arts administration. He received his Bachelor’s in Fine Arts with a concentration in Animation from the University of Maryland, Baltimore County.