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It seems like an easy question, but are you sure you have the right answer?
Without being overly dramatic (OK, maybe a little), the future of your radio station and our industry might depend on what you say.
Your market is constantly shifting. A smart programmer knows and properly reacts to these changes. Many times these shifts are subtle and cannot be measured. However, once a year there is a change that can be measured and can impact your success – or how your success is measured.
What are these changes?
Last week RAJAR (Radio Joint Audience Research) released the most recent radio listening data for the U.K., and they yielded some interesting results. Especially when it applies to digital listening.
Your latest Nielsen survey is released, and the first thing you do is check your station’s performance. It doesn’t matter whether you’re in a PPM or a diary market; how your station fared is the most important element of the Nielsen survey.
However, many broadcasters do not take the time to examine how well Nielsen conducted their survey. When they do, it is usually only following a down book, and they’re looking for a reason to blame Nielsen. In other words – shoot the messenger.
Regardless of your station’s results in any survey, every broadcaster – whether they are in sales, programming, or management – should be aware of how well Nielsen performed.
When PPM was new to all of us, a lot of us focused on clocks. Proper placement of commercial breaks were analyzed to maximize every quarter-hour.
Being off by just a few minutes can have a detrimental impact on your ratings, and therefore your bonus.
So what do you do?
