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Posts in "Hot Topics"

Saving Dealership Dollars

July 22, 2021

Filed Under: Hot Topics

As I talk to sales managers, it’s almost a uniform cry: “Business is returning – the only thing holding up the rebound is a lack of auto dollars.” This is true for understandable reasons.

All you have to do is drive by any car lot and see the lack of cars available. The recent microchip shortage, combined with a recovering economy, has resulted in car dealers selling out their fleet with little to no marketing. This is the case for most brands. So why advertise?

There are several important reasons why car dealers need to continue advertising.

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Get to Know Your Panel

July 1, 2021

Filed Under: Hot Topics

The beauty of the PPM ratings system is that it can accurately – and quickly – record listener behavior. We see that year after year during the Christmas holiday. We see it in markets where a major sports franchise goes to the World Series or the Super Bowl. We saw it over the last year as listeners stopped commuting.

There is also a level of consistency in these numbers. A person can be in the panel for up to two years. Sometimes, even longer.

Of course, sample size remains an issue. However, this is not something you or this blog can solve today. What you (and we) can do is get to know the panel.

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What a Difference a Year Makes

June 22, 2021

Filed Under: Hot Topics

I just had the privilege of speaking at a conference with over 400 broadcasters. Standing on the stage viewing a roomful of people amazed me. Who would have thought just a few months ago that this would ever occur again? This was not the “new normal.” This was normal.

Last week, the May 2021 PPM data was released. This survey period covered April 29 to May 26. By casual observation I noticed that market listening in the May survey increased.

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It’s the Small Things

June 15, 2021

Filed Under: Hot Topics

As The Ratings Experts, we wallow in data every day. We crunch the numbers to help our clients understand what happened to their station in a particular survey. The emphasis here is on the “what.”

A recent article in the Wall Street Journal discussed the problem with big data. Not that it isn’t valuable. Every industry needs to understand how it is evolving. Deciphering consumer behavior is crucial to tailoring a product or service to keep up with what customers need and want.

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The Importance of Listener Databases

June 3, 2021

Filed Under: Hot Topics

In business today, companies pay dearly to learn about their customers. Understanding their consumer base is a tremendous selling point for most digital sales teams.

Most radio stations used to maintain a database of listeners, contest players, or fans of the format. These days, programming teams are stretched so thin and many stations no longer actively maintain their listener databases. I’m shocked when I have a conversation with a PD and they say, “Yep, I know it’s important, but I just don’t have the time.”

I would contend that, in this age of digital data, a listener database is more important than ever before. There are several reasons for this…

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Better Commercials

May 20, 2021

Filed Under: Hot Topics

The most negative feedback a radio station, or any advertising-supported platform, receives is about commercials. Consumers generally hate them. Yet, these same consumers will actually quote famous, effective campaigns:

“Where’s The Beef?”

“Real Men of Genius”


So, is the issue the actual presence of commercials or their quality?

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A View of Our Collective Future

May 13, 2021

Filed Under: Hot Topics

For those who are not yet familiar, the IBA (Independent Broadcasters Association) is a newly formed group of broadcasters. The predominance are owners that have stations in just a few markets, and the association is adding an important voice for our industry. In a short time, they have become a valuable resource to their 1,500 member stations.

The IBA just conducted a survey of its members on how they performed in the first quarter of 2021.

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Program Directors Are from Mars, Sales Managers Are from Venus

May 6, 2021

Filed Under: Hot Topics

On November 2, 1920, the first commercial radio broadcast emanated from KDKA in Pittsburgh. It is likely that on November 5, the Sales Manager walked into the Program Director’s office to pitch the first radio promotion.

And that dynamic has continued for over 100 years.

On May 12, we will be conducting a free webinar that addresses the sometimes conflicting objectives between programming and sales. More importantly, it will highlight how those objectives can be reconciled for the mutual benefit of both parties.

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Throwback Thursday

April 22, 2021

Filed Under: Hot Topics

Given that we are The Ratings Experts, data sort of drives us. So, we were wondering exactly when and how the whole Throwback Thursday (#tbt) thing got rolling.

According to the always reliable Internet, it either became official in 2003 in the Urban Dictionary or in 2006 on a blog about sneakers.

Not a very thrilling story…

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Go Ahead and Brag

April 20, 2021

Filed Under: Hot Topics

The phone lines are open!

For 30 years, we have provided unrivaled service to over 800 radio stations. We know a thing or two about what makes a station a success.

As part of our 30th anniversary tour, we wanted to share with you some select quotes from current and former clients.

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